Contact information
📞 Contact Information – GIRRA
We’re here to help ✨
If you have any questions related to orders, shipping, returns, refunds, privacy, or general support, you can reach us using the details below.
Customer Support (Official)
📧 Email: support@girra.in
This is our official support email for:
- Orders & order tracking
- Returns & refunds
- Shipping & delivery
- Privacy & data-related queries
- Terms & policy-related questions
Business Details
Brand Name: GIRRA
Business Type: Online-only e-commerce brand
Sales Channels:
- Official Website
We do not operate a physical retail store.
Customer Support Hours
🕘 Monday to Saturday: 10:00 AM – 6:00 PM (IST)
🚫 Sunday & Public Holidays: Closed
Response Time
Emails are typically responded to within 24–48 business hours
During peak sale periods, response time may be slightly longer
Order-Related Assistance
For faster support, please include:
- Order number
- Registered email or phone number
- Clear description of the issue
Social Media Support
You may also reach us via direct messages on:
(For official requests like returns, refunds, or legal matters, email support@girra.in is mandatory.)
Grievance & Legal Communication
For any formal grievance, policy, or legal communication, please email: