Privacy policy

Effective Date: 6/02/2026

GIRRA (“we”, “our”, “us”) operates as an online-only fashion brand.
We sell products exclusively through digital platforms, including:
Our official website: www.girra.in

Social media platforms such as Facebook, Instagram, and Pinterest
We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with us online.
This policy applies only to users located in India.


1. Legal Compliance (India)

This Privacy Policy is prepared in accordance with:

  • Information Technology Act, 2000
  • IT (Reasonable Security Practices & SPDI Rules), 2011
  • Consumer Protection (E-Commerce) Rules, 2020

2. Information We Collect

When you browse, contact us, or place an order through our website or social media platforms, we may collect:

Personal Information

Name
Email address
Mobile number
Shipping and billing address

Order & Technical Information

Order details and purchase history
IP address, browser type, device information
Cookies and usage data

🔐 Payment Security:
We do not store your debit card, credit card, UPI, or bank details. All payments are processed securely through authorized third-party payment gateways.


3. How We Use Your Information

Your information is used only to:

  • Process and fulfill orders
  • Communicate order updates and customer support
  • Respond to messages received via website or social media
  • Improve our website, ads, and customer experience
  • Prevent fraud and misuse
  • Comply with legal requirements

4. Social Media & Advertising Platforms

If you interact with us or place an order through Facebook, Instagram, or Pinterest:
Your data may also be governed by the respective platform’s privacy policies
We may receive limited information necessary to process orders, respond to messages, or analyze campaign performance
We recommend reviewing the privacy policies of these platforms for more details.


5. Sharing of Information

We may share your information only with:
Payment gateway providers

  • Shipping and logistics partners
  • Website, marketing, and IT service providers
  • Government or legal authorities, if required by law

🚫 We do not sell, rent, or trade your personal information.


6. Cookies

Our website uses cookies and similar technologies to:

  • Improve browsing experience
  • Analyze website traffic
  • Run marketing and remarketing campaigns
  • You can disable cookies in your browser settings, but some features may not work properly.

7. Data Security

We follow reasonable security practices, including:

  • SSL encryption
  • Secure servers
  • Restricted access to personal data
  • However, no online transmission is completely secure.

8. Your Rights

As per Indian law, you have the right to:

  • Access your personal data
  • Request correction or updates
  • Withdraw consent (subject to legal obligations)
  • You may contact us to exercise these rights.

9. Children’s Privacy

Our online store and social media sales are intended for individuals 18 years and above. We do not knowingly collect personal data from minors.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


11. Contact Information (Official)

For all privacy-related queries, data requests, or concerns, please contact:

📧 support@girra.in

✅ This is the official and correct email for privacy, support, and compliance communication.