Terms of service
Effective Date: 6/02/2026
Welcome to GIRRA.
By accessing our website www.girra.in or purchasing our products through our website or social media platforms (Facebook, Instagram, Pinterest), you agree to be bound by the following Terms & Conditions.
These Terms apply only to customers located in India.
1. Legal Compliance (India)
These Terms & Conditions are governed by:
- The Information Technology Act, 2000
- Consumer Protection Act, 2019
- Consumer Protection (E-Commerce) Rules, 2020
- Applicable Indian laws
2. Nature of Business
GIRRA operates as an online-only brand.
All sales are conducted digitally through:
- Our official website
- Social media platforms such as Facebook, Instagram, and Pinterest
- We do not operate any physical retail store.
3. Eligibility to Use
By using our services, you confirm that:
- You are 18 years or older
- You are legally capable of entering into a binding contract under Indian law
4. Products & Pricing
- All product descriptions, prices, and availability are subject to change without prior notice
- Prices are listed in Indian Rupees (INR)
- We reserve the right to limit quantities or cancel orders at our discretion
5. Orders & Acceptance
Placing an order does not guarantee acceptance
We reserve the right to cancel or refuse any order due to:
- Pricing errors
- Stock unavailability
- Suspicious or fraudulent activity
- Incomplete customer information
- If an order is cancelled after payment, a refund will be initiated as per our Refund Policy.
6. Payments
- We accept payments through authorized third-party payment gateways.
- Online payments are processed securely
- For Cash on Delivery (COD) orders, additional charges may apply
- We do not store card, UPI, or banking information
7. Shipping & Delivery
- Delivery timelines are estimates and may vary due to logistics, weather, or external factors
- GIRRA is not liable for delays caused by courier partners beyond our control
- Risk of loss passes to the customer upon successful delivery
8. Returns, Refunds & Exchanges
- All returns, refunds, and exchanges are governed by our Return & Refund Policy, available on our website.
- By placing an order, you agree to the terms outlined in that policy.
9. Social Media Sales
When purchasing or interacting with us via Facebook, Instagram, or Pinterest:
- Your use is also subject to the respective platform’s terms and privacy policies
- We are not responsible for platform-specific outages, errors, or policy changes
10. Intellectual Property
All content on our website and social media, including:
- Logos
- Images
- Designs
- Text
- Videos
is the exclusive property of GIRRA and may not be copied, reused, or distributed without written permission.
11. User Conduct
You agree not to:
- Misuse the website or social platforms
- Submit false or misleading information
- Attempt to gain unauthorized access
- Engage in unlawful or abusive behavior
- Violation may result in account suspension or legal action.
12. Limitation of Liability
To the maximum extent permitted by law:
- GIRRA shall not be liable for indirect, incidental, or consequential damages
- Liability, if any, shall be limited to the value of the product purchased
13. Indemnification
You agree to indemnify and hold harmless GIRRA against any claims arising from:
- Violation of these Terms
- Misuse of our services
- Breach of applicable laws
14. Termination
We reserve the right to suspend or terminate access to our services without prior notice if these Terms are violated.
15. Governing Law & Jurisdiction
These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in India.
16. Changes to Terms
We may update these Terms & Conditions at any time.
Updated versions will be posted on our website with a revised effective date.
17. Contact Information (Official)
For any questions, concerns, or legal notices, contact us at:
✅ This is the official and correct email for support, legal, and compliance communication.